TERMS OF SERVICE

1. Who we are

The Hutter Platform is operated by The Hutter Ltd. (we, us, our), a company in Alberta, Canada. The platform is a set of online tools for Hutterite colonies, farms, and the businesses and institutions that work with them.

These terms are an agreement between you and The Hutter Ltd. They cover your use of thehutter.com and every portal, tool and feature we provide under The Hutter Platform name, including HutterMart, the trade desk, group buying, HutterConnect and Hutter AI.

If you use the platform for a colony, farm, company or other organization, you confirm that you are allowed to accept these terms for it.

2. Accepting these terms

By creating an account, signing in or using the platform, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the platform.

A particular portal or feature may show its own terms when you first use it. If those terms conflict with these, the more specific terms govern that feature.

We record your acceptance when you sign up through a registration form that asks you to accept these terms: the version of these terms, the time, and the browser and network address the request came from. If we change these terms in a material way, we publish a new version with a new effective date. The version shown at the top of this page is the version recorded when you accept.

3. Accounts and roles

One account belongs to one person. Colony, company and institution accounts are managed by the people that organization appoints.

A role decides what you can see and do. The main roles are: • colony — a colony's own portal and records • member — a person the colony has given access to its records • buyer — a person or business buying through HutterMart, the trade desk or a group buy • supplier and vendor — a business that lists or supplies goods or services • carrier — a transport or logistics company • professional — for example an accountant or health provider working with a colony • government — a public body using a procurement or program portal

Keep your sign-in details safe. You are responsible for activity under your account. Tell us at once if you think someone else has your sign-in details.

We may verify the details you give us, and we may refuse, suspend or close an account that gives false details, impersonates someone, or breaks these terms. We will tell you why when we do.

4. Acceptable use

Use the platform lawfully and for its intended purpose. Do not: • break any law or regulation • try to reach records, accounts or colonies you have not been given access to • interfere with the platform, its security or its availability, including by probing, scanning or overloading it • scrape, copy or harvest data or other people's information • upload malware or anything designed to disrupt a system • impersonate another person or organization • use the platform to harass, threaten or defraud anyone • resell or provide access to the platform to someone else without our written permission • use another colony's data for your own purposes

We may remove content or suspend access that breaks these rules. Where the law requires it, we may report conduct to the authorities.

5. Colony data ownership

A colony owns the records it puts into the platform. We do not claim ownership of them.

We process colony records to run the service the colony has asked for: storing them, showing them to the people the colony has authorized, sending the messages a feature requires, and keeping the audit trail a record needs.

A colony decides which of its members can see what. Colony records are separated by colony; one colony's records are not shown to another colony's users.

A colony can ask for an export of its records and we will provide it in a usable format. Some records are kept after an account closes because the law requires it or because they are part of an audit trail that must stay intact. Our Privacy Policy explains retention.

We do not sell colony records or use them for advertising.

6. Marketplace terms

HutterMart, the trade desk and group buying are marketplaces. We provide the platform that lets buyers and sellers find each other, agree terms and complete a transaction. We are not the buyer and we are not the seller of goods listed on the platform.

When you buy from a seller, the contract of sale is between you and that seller. The seller is responsible for the goods it lists, including their description, quality, safety, legality and delivery. When you sell, you are responsible for your listings, your prices, your compliance with the law, and honouring the orders you accept.

We may take a fee for a marketplace feature where a fee is shown to you before you commit. Fees already published in the platform for a feature apply to that feature, and we do not add a fee that was not shown to you.

A group buy is a tool for organizing a shared purchase. It does not guarantee a price, a volume or supply. A trade desk inquiry is an introduction between the parties; it is not an offer that we make or accept.

We may remove a listing that breaks the law or these terms, and we will tell the seller why.

7. Payments and refunds

Payments on the platform are processed by our payment processor. Card details are entered on the processor's payment page and are not stored on our servers. Where a record needs to identify a card, only its last four digits are kept.

Prices are shown in Canadian dollars or US dollars as marked, before you commit to a payment. A subscription renews as described at checkout until it is cancelled. Wallet credits and account balances are shown in your portal.

A charge you believe is wrong should be reported to us through the contact page and we will investigate. Refunds are handled on request: we will confirm whether the seller or we are responsible, and we will process any refund through the original payment method. Nothing in this section removes a right you have under consumer protection law.

We may suspend a paid feature for non-payment after telling you.

8. HutterConnect hardware and device data

HutterConnect is the platform's device and sensor network. Devices send readings, device identifiers, gateway details and, where a camera is connected, still images to the platform over an encrypted connection.

Devices use a per-device credential. Your colony can revoke a device's credential at any time, and a revoked device can no longer send data.

A LoRaWAN network server that you or your installer operate may forward readings to the platform. You are responsible for the devices and network equipment you install, and for having the right to operate them.

Sensor readings are measurements, not a certified instrument. Check anything that matters for safety, compliance or a regulated decision against a calibrated device or a qualified person.

9. Hutter AI

Hutter AI is the name of the AI features built into the platform. It is assistive. It can be wrong, incomplete or out of date, and it can misunderstand a question.

Hutter AI does not give professional, veterinary, medical, legal, financial or regulatory advice, and it is not a substitute for a qualified person. A person makes the decision; you are responsible for checking anything Hutter AI produces before you rely on it.

Hutter AI is subject to the same terms as the rest of the platform. We may change the technology or providers behind Hutter AI at any time; the name you see stays Hutter AI.

We do not use your content to train AI models. Our contracts with the providers that process AI requests require them to process your content only to answer the request.

10. Health and school features

Health features in the platform help a colony record and organize information. They are not a hospital, clinic or clinician's record, and they are not a substitute for examination, diagnosis or treatment by a licensed professional. In an emergency, call emergency services.

School and education features are provided for the school or colony that operates them. Children's information is kept within the child's own school or colony, and only the people that school or colony authorizes can see it. We do not use children's information for advertising, and we do not sell it.

If you are a parent or guardian and you believe a child's information is wrong or should not be held, contact the school or colony that operates the feature. You can also contact us and we will help you reach them.

11. Availability, changes, suspension and termination

We work to keep the platform available, but we do not promise uninterrupted or error-free service. We may take the platform down for maintenance, security work or changes, and we may change or remove a feature.

We may suspend or end your access if you break these terms, if a payment is overdue after notice, if we are required by law, or if your use puts the platform or another user at risk. Where the situation allows it, we will tell you why and give you a chance to fix the problem.

You may stop using the platform at any time. Closing an account does not delete records that we must keep by law or that belong to an audit trail.

The sections that by their nature should survive the end of these terms — including ownership, disclaimers, limitation of liability and governing law — survive.

12. Intellectual property

The platform, its software, design, text, graphics and logos, and the Hutter Platform and Hutter AI names belong to The Hutter Ltd. or the people who licensed them to us. These terms do not give you ownership of any of that.

You keep ownership of the content you put into the platform. You give us a licence to store, copy, show, transmit and process that content only as needed to run the platform for you and the people you authorize.

If you send us a suggestion or feedback, you allow us to use it to improve the platform without payment to you.

Do not copy, modify, distribute or reverse-engineer the platform except as the law allows.

13. Disclaimers and limitation of liability

The platform is provided as it is. To the extent the law allows, we make no warranty that it will be uninterrupted, error-free, secure or fit for a particular purpose, and we make no warranty about the accuracy of information another user supplies.

To the extent the law allows, The Hutter Ltd. is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or business interruption, even if we were told they were possible.

To the extent the law allows, our total liability for all claims relating to the platform or these terms is limited to one hundred Canadian dollars (CAD $100) or the amount you paid us in the twelve months before the claim, whichever is greater.

Nothing in these terms excludes or limits a liability that cannot be excluded or limited by law, including your rights under applicable consumer protection legislation.

14. Governing law

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply in Alberta, without regard to conflict-of-laws rules.

The courts in Alberta have exclusive jurisdiction over a dispute arising out of these terms or the platform, and you agree to bring a claim there. Before starting a court case, please contact us and give us a reasonable chance to resolve the issue.

If you are in the United States, you are agreeing that Alberta law governs these terms. Nothing in this section stops you from exercising a privacy right you have under the law of your state; our Privacy Policy explains how we handle those requests.

15. Contact

Questions about these terms, a notice, or a complaint:

The Hutter Ltd. Alberta, Canada info@thehutter.com

We aim to reply within a reasonable time. For privacy requests, the Privacy Policy names the person responsible and the process.